Submenu-4
Submenu-3
Submenu-2
Submenu-1
Main-Menu
time-of-day is fri 17 : 00 to mon 07 : 00
Otherwise
time-of-day is all 17 : 01 to all 23 : 59
Otherwise
time-of-day is all 00 : 00 to all 06 : 59
Otherwise
digits = 1
Otherwise
digits = 2
Otherwise
digits = 3
Otherwise
digits = 4
Otherwise
digits > 99
Otherwise
Unconditionally
digits = 9
Otherwise
Unconditionally
staffed-agents in skill 3 < 1
Otherwise
digits = 1
Otherwise
Unconditionally
Unconditionally
digits > 200
Otherwise
Unconditionally
step 63: # Emergency Service
step 64:
step 65: route-to number 914136369710 cov y if unconditionally
step 53: # Option 3 Directions
step 54:
step 55: goto step 7 if unconditionally
step 43: # Option 2 Technical Support
step 44 : goto step 99 if staffed-agents in skill 3 < 1
step 45: queue-to skill 3 pri h
step 46: collect 1 digits after for none
step 47: goto step 51 if digits = 1
step 48: goto step 44 if unconditionally
step 33 : # Option 1 Sales
step 34: collect 1 digits after for none
step 35: route-to number 639 cov y if digit = 1
step 36: goto step 7 if digits = 9
step 37: goto step 33 if unconditionally
step 02: collect 3 digits after for none
step 03: # Time Of Day
step 04: goto step 98 if time-of-day is fri 17 : 00 to mon 07 : 00
step 05: goto step 98 if time-of-day is all 17 : 01 to all 23 : 59
step 06: goto step 98 if time-of-day is all 00 : 00 to all 06 : 59
step 07 : # Main Menu
step 08: goto step 33 if digits = 1
step 09: goto step 43 if digits = 2
step 10: goto step 53 if digits = 3
step 11: goto step 63 if digits = 4
step 12: goto step 73 if digits > 99
step 13: goto step 7 if unconditionally
Inbound Call
step 01: wait-time 2 secs hearing music
step 98: # Voicemail
step 73: # Extension Dial
step 99: messaging skill 99 for extension 629
step 51: # Queue Voicemail Override
step 52: messaging skill 99 for extension 611
End Processing
step 66: stop
step 74 : goto step 87 if digits > 200
step 87: # Outside of Range
step 75:
step 76: route-to digits with coverage y
step 77: stop
step 88: collect 3 digits after for none
step 89: goto step 74 if unconditionally